I entered my address incorrectly, what can I do?Updated a year ago

In this case, please send us a message with the correct delivery address for your order, including your order number, to [email protected]. The delivery address of your order can only be changed if your order is not yet being processed.

If your order is already being processed, you have the option of having your order redirected to a parcel shop or packing station using DHL tracking.

If the order cannot be delivered due to an incorrect address and is returned to us, we will be happy to send the order again, but you will have to pay the shipping costs again. Please contact our support team at [email protected] to have it sent again.